Restaurant Assistant Manager

ChaChing is a vibrant, fast-paced Asian fusion restaurant located in Melbourne CBD. Known for our bold flavours, energetic atmosphere, creative cocktails and exceptional guest experience, we're looking for an experienced Assistant Restaurant Manager who is passionate about hospitality and ready to grow with our expanding restaurant group. This is more than just a management role. We're looking for someone who leads by example, thrives under pressure, develops great teams and takes pride in running a busy, successful restaurant. About the Role As Assistant Restaurant Manager, you will work closely with the Restaurant Manager and Director to ensure smooth daily operations while delivering an outstanding guest experience. Your responsibilities will include: Leading the floor during service with confidence and energy Delivering exceptional customer service and resolving guest concerns professionally Supervising, coaching and motivating the FOH team Assisting with staff recruitment, onboarding and training Maintaining high service standards and ensuring SOPs are followed Managing bookings and table allocations to maximise revenue Monitoring labour costs and productivity Assisting with stock control, ordering and inventory Ensuring food safety, cleanliness and workplace compliance Working closely with the kitchen to ensure smooth communication during service Helping drive sales through upselling and team motivation Supporting the Restaurant Manager in achieving business KPIs What We're Looking For Minimum 2 years' experience in a management or supervisor role within a busy restaurant Strong leadership and communication skills Positive attitude with a hands-on approach Ability to stay calm under pressure in a fast-paced environment Excellent organisational and time management skills Passion for delivering memorable guest experiences Strong understanding of restaurant operations and financial performance Current RSA certificate Full Australian working rights Bonus If You Have Experience with SevenRooms or OpenTable Wine, cocktail or spirits knowledge Experience in premium casual or modern Asian restaurants First Aid Certificate What We Offer Competitive salary package Performance bonus opportunities Career progression within a growing hospitality group Ongoing leadership and management training Staff meals and dining discounts Supportive, professional and ambitious team culture Opportunity to grow into a Restaurant Manager position Why Join ChaChing? At ChaChing, we don't just hire staff—we develop future leaders. If you're passionate about hospitality, love leading people, and want to build a long-term career with an ambitious restaurant group, we'd love to hear from you. Apply now and become part of one of Melbourne's most exciting hospitality teams.